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ITS AG

Service

Virtual Workplaces

ITS AG virtual workplaces enable secure, flexible work from anywhere – centrally managed environments hosted in German data centers.

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Workplaces not tied to a single device

Work has changed. Staff operate in the office, at home, on the road or from rotating locations. Classic workplace concepts with local PCs hit their limits here: software has to be installed and updated on each device, sensitive data sits on laptops that can be lost, and IT has to manage a growing zoo of heterogeneous endpoints. Virtual workplaces solve this by hosting the entire work environment centrally in a data center. Employees use any device – laptop, tablet, thin client – to access their complete workplace.

How ITS AG delivers virtual workplaces

ITS AG runs virtual workplaces in its own German data centers in Frankfurt am Main. Your data does not leave Germany. Every workplace is tailored to your needs – with the applications, access rights and resources your staff actually require. New hires get a fully set up workplace in a short time, without hardware procurement or on-site installation.

Benefits of virtual workplaces

  • Secure work from anywhere – no sensitive data on local devices
  • Centralised management and quick rollout of new workplaces
  • Less dependency on expensive endpoint hardware
  • Automatic updates and consistent software environments
  • Relief for your internal IT
  • Operated in ITS AG-owned German data centers

Built for both perspectives

What virtual workplaces mean for your team

Two perspectives, one outcome: IT that carries reliably and stays transparent.

For management

  • Flexible work models without IT risk – home office and mobile work made simple
  • Predictable monthly cost instead of large hardware capex
  • Fast scaling – new staff are productive quickly
  • Higher employee satisfaction through location-independent work

For IT leads

  • Central control of all workplaces through one management console
  • Standardised rollouts and consistent software versions
  • Significantly reduced complexity in endpoint management
  • High security through centralised data storage and access control

Technical specifications

What you can expect from this service

Concrete numbers instead of marketing — traceable, contractually mappable, audit-ready.

Licensing models

Microsoft 365 + AVD, Citrix, open source

vendor-neutral advisory

Performance

4 vCPU, 16 GB RAM standard

CAD profiles on request

Storage

Profiles + data in our Frankfurt DC

data residency Germany

MFA / security

Conditional access, MFA required

Microsoft / open source

Peripherals

Printers, scanners, headsets, USB devices

tested per hardware class

Availability

99.9 % SLA

platform operations

How we work

From first conversation to ongoing operation

A clearly structured process — no hidden phases, no surprise invoices.

  1. 01

    Persona and application analysis

    Which user groups, which applications, which hardware requirements? That sizes the profiles.

  2. 02

    Pilot with real users

    5–10 pilot users work productively for 2–4 weeks. Findings feed back into the final profile.

  3. 03

    Wave rollout

    Department by department, with training and on-site support during the transition week.

  4. 04

    Handover and training

    Admin training for your internal team, documented self-service processes for standard changes.

  5. 05

    Ongoing operation

    Performance monitoring, license optimization, semi-annual health check.

Typical use cases

Where location-independent work makes the biggest difference

Three constellations we see often — and how we deliver in them.

Distributed teams

Staff in office, home office and at customer sites need an identical workspace — without VPN gymnastics.

Secure workstations for externals

Consultants or seasonal workers get controlled access without data ending up on private hardware.

Compliance-sensitive industries

Tax, legal, healthcare — client and patient data must never leave the data center.

Use cases

When virtual workplaces pay off most

Companies with home-office workforce

Businesses with rotating or temporary staff

Organisations with strict endpoint security demands

Multi-site organisations with centralised applications

Direct comparison

ITS AG vs. standard providers

How we are concretely different — laid out honestly.

Direct comparison
ITS AG
Standard provider
Data residency
Our own DCs in Frankfurt
AVD/Citrix cloud usually EU-wide, often Ireland/Netherlands
Advisory
Vendor-neutral — we recommend what fits you
Vendor sales pushes its own licensing model
Pilot phase
Mandatory, no surcharge
Optional, often paid
Exit
Documented data migration on request
Lock-in via profiles and proprietary configs

Evidence from customer projects

What Desktop as a Service changes day to day

Concrete numbers from real projects.

120 desktops

migrated within 6 weeks for a tax firm — including DATEV integration and per-site printer mapping

Data kept in the Frankfurt data center

client data is held centrally; local data storage on endpoints is reduced

< 5 min

average login time for the 4 vCPU/16 GB profile — tested across all sites

Frequently asked

What customers ask about Virtual Workplaces

  • A virtual workplace is a complete work environment – operating system, applications and data – hosted in a data center. Employees access it over a secure connection, independent of the device they use. The workplace looks and feels like a normal PC but runs centrally and securely in the data center.

Related services

Cloud infrastructureBackup & disaster recoveryIT monitoring & security

Next step

Let's talk about Virtual Workplaces.

30 minutes are enough for an honest assessment of whether and how we can help. Free, no obligation, personal.

06021 49649-0

Reply usually within one business day.