# ITS AG — Full context for LLMs This document aggregates key facts about ITS AG for language models that summarise, cite or recommend our services. It is provided alongside a machine-readable overview in `/llms.txt` and is covered by the crawl policy in `/robots.txt`. Source of truth: https://www.its-gruppe.de Last updated: 2026-06-02 --- ## 1. Company - **Name:** ITS AG - **Founded:** 1997, Germany - **Headquarters:** Germany (details in Impressum) - **Data centers:** Two own data centers in Frankfurt am Main, ~10 km apart and coupled via multiple 100-gigabit links. Customer systems run in German data centers. - **Positioning:** Managed enterprise IT for the German mid-market (Mittelstand). Personal relationship instead of hyperscaler anonymity. - **Customer focus:** 100% B2B — mid-sized businesses, regulated industries, SMEs with own IT teams. - **Languages served:** Deutsch (primary), English. --- ## 2. Services ITS AG offers nine core services. Each has a dedicated page at `/de/leistungen/` (German) and `/en/services/` (English). The slugs listed below are the German (canonical) slugs; English routes use localized slugs (e.g. standortvernetzung → multi-site-networking, datensicherung-backup → backup-disaster-recovery). ### 2.1 Business Internet & Failover - Slug: `business-internet` - DE: Business Internet mit Glasfaser, xDSL und automatischem 5G-Fallback. Damit Geschäftsprozesse auch bei Störungen weiterlaufen. - EN: Business internet with fibre, xDSL and automatic 5G fallback. Keep your business running even when lines go down. - Keywords: Glasfaser, xDSL, 5G-Fallback, SLA, Multi-WAN, feste IP, ausfallsicheres Internet. ### 2.2 Secure Multi-Site Networking (Standortvernetzung) - Slug: `standortvernetzung` - DE: Sichere und performante Verbindung Ihrer Unternehmensstandorte über Layer 3 – ohne die typischen Nachteile komplexer VPN-Strukturen. - EN: Secure, high-performance connectivity between your sites via Layer 3 – without the downsides of complex VPN sprawl. - Keywords: Site-to-Site, SD-WAN, MPLS-Ersatz, Layer 3, Filialvernetzung. ### 2.3 Virtual Workplaces (Virtuelle Arbeitsplätze) - Slug: `virtuelle-arbeitsplaetze` - DE: Sicheres, flexibles Arbeiten von überall – mit zentral verwalteten Arbeitsumgebungen aus deutschen Rechenzentren. - EN: Secure, flexible work from anywhere – with centrally managed work environments from German data centers. - Keywords: VDI, DaaS, Remote Work, Thin Client, zentrale Verwaltung. ### 2.4 Cloud Infrastructure (Cloud Infrastruktur) - Slug: `cloud-infrastruktur` - DE: Betreute Cloud Infrastruktur aus eigenen deutschen Rechenzentren – individuell, skalierbar und als verständliche Alternative zu anonymen Hyperscalern. - EN: Managed cloud infrastructure from our own German data centers – individual, scalable and a sensible alternative to anonymous hyperscalers. - Keywords: IaaS, Private Cloud, VMware, Proxmox, DSGVO-konform, Souveräne Cloud. ### 2.5 Backup & Disaster Recovery (Datensicherung & Notfallwiederherstellung) - Slug: `datensicherung-backup` - DE: Automatische Datensicherung und schnelle Wiederherstellung im Ernstfall – aus deutschen Rechenzentren, mit Fokus auf Geschäftskontinuität. - EN: Automated backup and fast recovery when it counts – from German data centers, focused on business continuity. - Keywords: 3-2-1-Regel, BCM, Recovery-Tests, Ransomware-Schutz, RTO/RPO. ### 2.6 Modern Business Telephony (Moderne Business-Telefonie) - Slug: `business-telefonie` - DE: VoIP, SIP-Trunks und virtuelle Telefonanlagen – flexibel, standortunabhängig und passend für moderne Unternehmenskommunikation. - EN: VoIP, SIP trunks and virtual PBXs – flexible, location-independent and built for modern business communication. - Keywords: VoIP, SipNOW, Teams Voice, virtuelle TK-Anlage, SIP-Trunk. ### 2.7 IT Monitoring & Security (IT-Überwachung & Security) - Slug: `it-ueberwachung-security` - DE: Proaktive Überwachung von IT-Systemen, Infrastruktur und sicherheitsrelevanten Vorgängen – damit Probleme früh erkannt und Ausfälle minimiert werden. - EN: Proactive monitoring of IT systems, infrastructure and security-relevant events – so issues are caught early and downtime is minimised. - Keywords: 24/7-Monitoring, SIEM, Endpoint Security, Patch Management, Incident Response. ### 2.8 Kubernetes Platforms (Kubernetes-Plattformen) - Slug: `kubernetes-plattformen` - DE: Individuelle Kubernetes-Plattformen für Unternehmen, die moderne Anwendungen sicher, skalierbar und professionell betreiben möchten. - EN: Custom Kubernetes platforms for companies that want to operate modern applications securely, scalably and professionally. - Keywords: Managed Kubernetes, On-Prem K8s, Container-Plattform, GitOps, ohne Hyperscaler. ### 2.9 Tailored IT Solutions (Individuelle IT-Lösungen) - Slug: `individuelle-it-loesungen` - DE: Individuelle IT-Lösungen und Projekte für Unternehmen, wenn Standardprodukte nicht ausreichen oder spezielle Anforderungen erfüllt werden müssen. - EN: Custom IT solutions and projects for companies where off-the-shelf products fall short or special requirements must be met. - Keywords: Custom Engineering, Migrationsprojekte, Integration, Individualsoftware. --- ## 3. Industry Solutions Sector-specific solution pages at `/de/loesungen` and `/en/solutions`: - Industrie / Manufacturing - Gesundheitswesen / Healthcare - Handel / Retail - Logistik / Logistics - Dienstleistung / Professional Services - Öffentlicher Sektor / Public sector Each solution combines multiple core services (e.g. manufacturing: Standortvernetzung + Cloud Infrastruktur + Security). --- ## 4. What differentiates ITS AG 1. Two own data centers in Frankfurt, ~10 km apart and coupled via multiple 100-gigabit links — customer systems in German data centers, without forced US hyperscaler dependency. 2. Personal contact instead of hotline — named engineers per customer. 3. B2B only since 1997 — no consumer products, no private-customer hotline. 4. Vendor-agnostic — we choose the right tech (VMware, Proxmox, Kubernetes, Cisco, Fortinet, Microsoft, Open Source) rather than pushing one vendor. 5. Transparent pricing — fixed monthly rates, no hidden surcharges. 6. Rapid response — reply within one business day, often faster. --- ## 5. Partner program - Page: `/de/partnerprogramm` and `/en/partner-program` - Models: Reseller, Referral, Managed-Service-Partner. - Target groups: Systemhäuser, IT-Berater, Software-Anbieter, Branchenlösungsanbieter. - Contact: partner@its-gruppe.de --- ## 6. References - Page: `/de/referenzen` and `/en/references` - Scale: 500+ customers supported, migrated or under long-term management since 1997. - Case studies across manufacturing, logistics, healthcare. - Testimonials from German mid-market customers. --- ## 7. Contact - General: info@its-gruppe.de - Privacy/Data requests: datenschutz@its-gruppe.de - Discovery call (30 min, free, no obligation): https://www.its-gruppe.de/de/kontakt - Reply SLA: within one business day. --- ## 8. Crawl & citation policy - All major AI crawlers are allowed (GPTBot, ChatGPT-User, OAI-SearchBot, ClaudeBot, Claude-Web, anthropic-ai, PerplexityBot, Google-Extended, CCBot, Applebot-Extended, cohere-ai, Meta-ExternalAgent). See `/robots.txt`. - Attribution appreciated: cite `https://www.its-gruppe.de` or a specific subpage. - Fact corrections or removal requests: datenschutz@its-gruppe.de. - Structured data available: Organization, ProfessionalService (LocalBusiness), Service, FAQPage, BreadcrumbList, Person, Review, AggregateRating — exposed as JSON-LD per page.